CUSTOMER SERVICE ADMINISTRATOR

Job Reference: 1401-KW-CSA

Grimethorpe, Barnsley, UK
Permanent
Melanie Harper
Negotiable + Benefits + Bonus

My client is a market leader, with over 40 years’ experience in their industry.  They have an opportunity for a talented CUSTOMER SERVICE ADMINISTRATOR to join the team in the Commercial Sales Office within a Retail Sales team, based at their head office near Barnsley, South Yorkshire.

Key responsibilities will include:

  • Handling telephone queries from internal and external customers,
  • Processing orders and defects whilst ensuring that deadlines are achieved.
  • Support the field-based personnel.
  • Dealing with buyers, quoting prices and ensuring correct procedures are followed with reference to customer orders and pricing.
  • Responsible for general administration duties
  • Undertake other such duties and responsibilities, as when requested

Candidate:

  • Previous experience in customer services.
  • An excellent telephone manner.
  • Good communication skills, both written and verbal.
  • Strong organisational skills.
  • A keen eye for detail as accuracy is important.
  • Strong IT skills.
  • Excellent timekeeping and time management skills
  • Work under pressure in a fast-paced environment.
  • Ability to meet strict deadlines.
  • Communicate with people at all levels.

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