EXPORT SALES ADVISOR

Job Reference: GC-ESA

Rotherham, UK
Permanent
Melanie Harper
£20,000 - £25,000 + BENEFITS

My client is continuing to expand and as a result they are seeking an enthusiastic EXPORT SALES ADVISOR to join and strengthen their Sales team in Rotherham, South Yorkshire.
Overview of Role:

To increase export sales revenue and profitability by providing excellent customer service and sales functions as well as providing general administration support to the Export Manager and Export Team.

Key Responsibilities and Accountabilities:

  • Processing sales enquiries and sales orders
  • Handling inbound sales enquiries on the telephone, via e-mail and online platforms for both existing customers and prospects
  • Processing web orders
  • Sourcing items from suppliers when required
  • Maintaining high standards of administration and customer service to achieve maximum profitability & service level
  • Progressing customer orders to ensure prompt delivery and sending outstanding order updates to customers
  • Developing your understanding of customers’ needs to work with the Export Sales Manager to maximise every opportunity
  • Relaying customer issues/pricing information and feedback to the Export Sales Manager
  • To positively promote the company and its products and services and ensure that a professional image is always provided to customers and colleagues

Experience and Skills:

  • Enthusiastic and self-motivated
  • Excellent communication skills, telephone manager as well as good interpersonal skills
  • Ability to work as a member of a team and liaise closely with internal colleagues and external contacts
  • Good commercial awareness i.e. sales procedures, net & gross profit as well as purchasing costs
  • Exceptional organisational and prioritising skills
  • Good working knowledge of Microsoft Excel, Outlook & Word
  • Willingness to learn
  • Good negotiating experience
  • Ability to work closely with key assigned customers to grow their account
  • Ability to handle confidential information in the appropriate manner
  • Previous sales experience
  • Working knowledge and experience of Great Plains accounts software
  • Competent in the use of Microsoft Excel, Word and Outlook, OneNote
  • Knowledge of export procedures and documentation

Additional Details

  • Competitive salary offered (negotiable dependent upon experience)
  • Full UK Driving Licence (desirable)
  • 22 days paid annual leave plus statutory holidays
  • Company paid health cash plan after completion of successful probationary period.

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